Help
Your questions, our answers
Delivery, freshness, grind, workshops… and a few words about this demo site.
Is this a real shop?
No. Maison Kafé is a demo site built with TOWeb 15 to show what the software can do: shop, payment, bookings, blog, forms. No order is shipped and no payment is taken.
How can I test card payment?
Stripe payment is in test mode. Use card 4242 4242 4242 4242, any future expiry date and any three-digit code. Nothing is charged.
When is my coffee roasted?
Every Tuesday. Orders placed before Monday midnight ship that week, with the roast date printed on the bag.
Whole bean or ground: which to choose?
Whole beans keep their aromas for three to four weeks. If you have no grinder, choose the grind that suits your method: we grind to order.
How much is delivery?
Colissimo: €5.90 in France, free from €49. Europe: €12.90, free from €90. Pickup point: €3.90, free from €39. Pickup at the roastery is free.
How does buying by weight work?
For our Brazil Cerrado, you choose the quantity in 250 g steps. The price shown is the price per kilo, as EU rules require.
How do I get the recipe book?
It is a PDF file: the download link appears after payment and is emailed to you. It stays valid for 30 days.
Can I use a discount code?
Yes, in the basket. On this demo site, try BIENVENUE10, CAFE5 or PORTOFFERT.
How do I cancel a workshop booking?
With the link in your confirmation email, free of charge up to 24 hours before the workshop.
Do you ship outside the European Union?
Not yet: we deliver to the 27 countries of the European Union, with each country’s VAT calculated automatically.